Professional carpet steam cleaning with truck mounted equipment, the method recommended by carpet manufacturers. Servicing homes and businesses from Gold Coast to Tweed Heads since 2011.
"Phil talked me out of a treatment I didn't need and told me how to fix it myself. Guess who I called when the real problem showed up."
Homeowner, Burleigh Heads
★★★★★
"End of lease carpet and flea treatment in one visit. Agent signed off first inspection, full bond back. Easiest part of moving."
Tenant, Varsity Lakes
★★★★★
"Old dog smell we'd given up on is gone. He explained exactly what he was doing and why. Rare honesty."
Family, Helensvale
★★★★★
"Told us upfront which stains would come out and which might not. Everything he said would happen, happened. Refreshing."
Homeowner, Robina
★★★★★
"Punctual, immaculate work, and the carpets dried exactly when he said they would. You get what you pay for."
Owner, Mermaid Waters
★★★★★
"Second property he's treated for us. Communication before arrival is next level for a tradie."
Landlord, Coolangatta
Looking for carpet cleaning on the Gold Coast? CPH Services Gold Coast provides professional hot water extraction steam cleaning using truck mounted equipment, servicing all suburbs from Gold Coast to Tweed Heads. Family owned, IICRC accredited and independently ranked a Three Best Rated Best Business every year from 2016 to 2026. Call 1300 85 48 28 or use the 60 Second Quick Estimate.
Professional carpet steam cleaning, done properly
Steam cleaning (hot water extraction) is the method leading carpet manufacturers recommend, and the only method we use. Unlike surface-only systems, it works from the root to the tip of the fibre, extracting hidden allergens, dust mites, bacteria and grime that vacuuming cannot reach.
We invest heavily in truck mounted steam cleaning equipment and quality products matched to your specific carpet fibre. Wool, nylon, polyester and blends all behave differently, which is why fibre identification is the first step of every job. If you are an asthma or allergy sufferer, ask about our hypoallergenic products and you will 'nose' the difference.
Our process
Carpet fibres are identified so the appropriate products are used
Heavily soiled areas are treated prior to hot water extraction
Cleaning product is applied and agitated where needed for deeper penetration
Hot water extraction removes the soiling, bacteria and product residue
Fibres are raked to help the pile return to its natural form
Fabric protection is available where the fibre suits it (we test first rather than upsell)
Prior treatment: before we arrive
Please ensure clear access for our standard size van near the front door or garage
Premises clear of occupants and pets during the clean where possible
Carpeted areas debris free and vacuumed to avoid additional costs
Furniture you want off the carpet moved before arrival (insurance and WHS prevent us moving it), and plan to keep it off for the rest of the day
Post treatment: after we leave
Carpets will be damp from the hot steam extraction, not saturated
Open windows and run ceiling fans on high in treated rooms
Stay off the carpet while damp, it picks up dirt more easily
Do not return furniture until completely dry to avoid permanent marks
Straight talk on price: we are not the cheapest carpet cleaners on the Gold Coast, and that is deliberate. Cheap operators with hire-grade gear are the reason we get called to repair bleached, saturated or resoiled carpet. We are not the most expensive either. Fair prices, work done properly, once.
Written by Phil, CPH Services Gold Coast. Carpet cleaning technician and licensed pest control technician, working Gold Coast properties since 2011. IICRC accredited. Three Best Rated Best Business, 2016 to 2026.
Got questions? Straight answers below. Or skip ahead:
How often should carpets be professionally cleaned?
At least once a year for most homes, as recommended by carpet manufacturers. Homes with pets, allergy sufferers or heavy foot traffic benefit from six monthly cleans. Between professional cleans, vacuum twice a week with a good rotator head vacuum.
Is your estimate the final price?
We provide an honest estimate based on the details you give us, then confirm on arrival after inspecting the areas. Our estimates rarely change unless something significant was left off the initial inquiry. No pressure tactics at any stage.
Do you guarantee stain removal?
No, and be cautious of anyone who does. Results depend on the stain type, how long it has been in the carpet and the fibre itself. Some stains are permanent. We assess and tell you the realistic likelihood upfront so you can decide with the facts.
How long will my carpets take to dry?
Our truck mounted equipment extracts most moisture, so carpets are damp rather than wet. Most dry in four to six hours, sometimes two to four, depending on fibre type and how much treatment was needed. Ceiling fans and open windows speed it up.
Are your products safe for kids and pets?
Yes. We use low toxicity, eco friendly products and explain exactly what is applied and any re-entry times. Hypoallergenic options are available for asthma and allergy sufferers.
Why not just hire a DIY carpet cleaning machine?
Hire machines lack the heat, suction and technique of professional truck mounted equipment, and the wrong product on the wrong fibre can cause permanent damage. If you want to try DIY first, call us and we will give you honest advice for your situation.
Ready for an honest estimate?
Tell us about the job in 60 seconds. Personal reply, usually the same day. No pressure, no lock-in, no call centre.
